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Store PoliciesReturns Policy: We aim to provide 100% customer satisfaction, so if you are not satisfied with your order we encourage you to return it to us within 7 days of receipt. We will then offer a replacement or refund. Only items returned to us with tags still intact will qualify for our replacement/money back policy. We also prefer that you contact us prior to returning items. Shipping costs for items returned to us is the buyers responsibility. Phone:910-947-3865 or 910-947-1364 E-Mail: AllAboutYouEquine@embarqmail.com Refund on Shipping Costs: We are sorry but shipping costs will not be refunded. Items Damaged in Transit: If any items appear to have been damaged while in transit please contact us as soon as you possibly can and keep all shipping packing. Please let us know in as much detail as possible the damage to any items and any damage to the shipping boxes. |
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